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Sensemaking of complex sociotechnical systems: the case of governance dashboards

Authors: 
Publication Type: 
Refereed Conference Meeting Proceeding
Abstract: 
This research project is concerned with developing a suitable visualization model to depict a complex socio-technical system such as a city. It focuses on governance dashboards as the main starting point as these aim to depict many aspects of a city and, it is argued, already reflect and shape a city in its totality. Governance dashboards however pose a number of challenges and may not be the most suitable visualisation for representing a city. It is proposed to create a visualisation model that would fully capture a city in its complexity whilst being cognisant of allowing users to engage with detail.
Conference Name: 
dg.o 2018
Proceedings: 
Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age
Digital Object Identifer (DOI): 
10.1145/3209281.3209392
Publication Date: 
30/05/2018
Conference Location: 
Netherlands
Research Group: 
Institution: 
National University of Ireland, Galway (NUIG)
Open access repository: 
Yes